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Testimonials

We moved to Mount Dora in 2001 and Claudia was an excellent realtor in helping us find a rental house in Country Club of Mount Dora. During 2001, Claudia was very helpful and very knowledgeable in showing us different houses for sale in CCMD. She is personable, professional, very honest, responsive and answered all our questions. Claudia assisted us with the purchase of our current house which we love. Claudia is such a special person for her friendliness, enthusiasm, energy, knowledge and helpfulness. We highly recommend Claudia as your realtor. daisydogi
We highly recommend Claudia. She was there for us before, during, and after the purchase of our home. She found properties that met our specific criteria, and unlike some of the agents on HGTV she showed us only houses that were in our price range. We were out-of-state residents at that time, so Claudia handled all of the paperwork and inspections for us. When we moved in, we learned that delivery of our furniture would be delayed. That evening Claudia and her husband arrived at our door with a card table and folding chairs so we would not have to dine on the floor. And once we were settled, she introduced us to other residents. Claudia is a very friendly and outgoing person who knows the ins-and-outs of the real estate business. If we decided to put our house on the market, Claudia would be our first call. wgdwwagner
My wife and I purchased a vacant lot in Mount Dora in 2005 and met Claudia at that time. She was extremely helpful, and good to work with. Totally trustworthy. Very knowledgeable regarding the local area and all real estate matters. If we were to sell our home and/or buy a new one, she would be the realtor we would turn to. You will not go wrong if she is your realtor. brwerner5
Nancy was absolutely amazing. She treated us like family and fought for us until the very end. We knew from day one she had our best interest at heart. At first, we were a little skeptical working with a realtor because we didn’t think we were going to need one. Nancy took care of the sale of our old home and the purchase of our new home. She made us feel as if we were her only clients and always put our needs first. She went out of her way for us throughout the entire process. After this experience, I will never work without a realtor again! Nancy will be my go to whenever we decide to purchase/sell again! summerbaby620
When I decided to purchase real estate in Florida Elizabeth Downes and her team at Heirloom Realty were an invaluable source of information, she was always available and more than willing to help. She understood my special needs as an international buyer. allthat12
Dawn has listed and sold four houses for us. She has also helped us find investment houses representing us as buyers also. She is very knowledgeable about the market in our area. She is easy to communicate with, she is proactive, and she provides the level of support needed to ensure the sale of a property moves forward as quickly as possible. swansond
Dawn advised on market price and we received a higher price than we originally anticipated due to her market expertise. She recognized that our investment home had some specialty vintage floor tiles on the patio which she advised should be preserved. sandiweld
We recently purchased a home with Nancy as our agent. We told her what we were looking for and she found several almost immediately. She listened to what we wanted and was there every step of the way. She went above and beyond the job of a real estate agent . If we had a question or actually several she always found the answers for us. She found us the perfect property. Even after the closing she called ,texted to make sure the move went smoothly and brought us a house warming gift She is very professional and she will be the person we call for future purchases. If you are looking for any type of property or selling she is the person to contact . zuser20150519043043785
Elizabeth and company manage our condo in Ocala for us and they have been very prompt with any tenant issues and repairs. We signed her on to sell my mother's house in Ocala and trusted her to take care of everything since we live out of state. The house sold within 4 1/2 months at the asking price. She has a good handle on the market. Very professional and friendly! suzbonjour
In the search for a firm to replace a poorly run rental management firm we found the PMO Realty firm run by Elizabeth Downs. Immediately upon hiring her she effectively took up the managing of the rental and ended the lease with the exiting renter. We assessed the property's condition and determined it needed a major renovation which her firm supervised. At the completion she found a qualified renter for yearly lease and maintained a solid rentership for the property. With this success we added a second unit which she found and handled the closing for the purchase. Again a qualified renter was obtained for the unit. After a period of time it was determined to sell the first property with Elizabeth and her firm handling the sale along with the closing. As can be seen Elizabeth and her firm PMO can provide full coverage for one's real estate needs dickgillenwater
I am very happy to have found Ms. Downes to manage my rental property in Mt. Dora. She found renters for me almost immediately and the management rates are the best I have found. I would definitely recommend her and her associates. kristah10
Elizabeth has helped us on several purchases. She is knowledgeable, friendly, and professional. There was one house in particular that we wanted, across the street from us, for my mother to move in to. We tried several times to make a deal to no luck. Then Elizabeth stepped and the deal was done to a Win-Win in a matter of days. She negotiated some difficult owner financing and even wound up donating a ton of furniture the owners left to charity! I was pleased and surprised. I would recommend her wholeheartedly. user56978151
After making several phone calls to other realtors for help in searching for a new home in Orlando, I found PMO Realty and spoke with Elizabeth Downes; she was an incredibly pleasant and knowledgeable real estate professional. She has been in the area for many years and had several immediate locations to show me. I found a great place for me and my cousin in Orlando, close to UCF, which was exactly what I needed. I am so thankful for Ms. Downes assistance in a time when no other realtor was responsive to my needs and time constraints. If you're looking for a real estate professional, I highly recommend PMO Realty - they rock! rdg168
Updated 2016 Review. Please feel free to scroll down to see what I wrote a couple of years ago. I want to add to this to say that Elizabeth managed the rental of this property for four years until September 2016. We live in the UK. She handled tenants well and with diplomacy but also with a firm manner keeping our interests in mind but also ensuring that our tenant(s) were happy and felt well looked after. We consulted Elizabeth in 2015 about the possibility of selling and her advice was to hold off for a year, we had a happy and reliable tenant at the time who wanted to stay for a further year so we accepted this advice and agreed to re-visit the idea in the spring of 2016. Elizabeth commenced low key marketing in April 2016 in the hopes that the incumbent tenant might buy from us but when that did not proceed she put the property on the market on week commencing 20th June and showed a number of prospective purchasers around on 23rd and 24th June culminating in some firm offers, one of which we accepted on 27th June. The property was never offered to other Realtors to assist with the sale, all offers were direct clients of Elizabeth's. The sale closed on 2nd September, the day after the tenancy term ended. Elizabeth's advice was fair and valuable and I would say that we, the sellers, will have benefitted from Elizabeth's expertise as did the purchaser who I figure offered the right price and everybody came out of this happy and content at the way the whole procedure was handled. I commend Elizabeth, and PMO Realty to anyone wishing to rent, either as a tenant or a landlord, or to a buyer or seller. I am more than happy to confirm any of this if anyone would like more information, please ask Elizabeth for my email address. 2013 Review Elizabeth and Gerry Downes were introduced to us by the developer who built my parent-in-law's family home in Mount Dora. When the property was passed to us last summer (2012) Elizabeth visited us and gave us sound and valuable advice, both from a financial and a practical standpoint, helping us and eventually taking over the renovations (we were let down badly by a local tradesman so their intervention was invaluable) and preparing our house to let. The property was let on a one year annually renewable lease to very suitable tenants, our neighbours have sent excellent reports, and we are delighted with the speed at which the whole process was completed. The company's financial reporting system allows us to monitor day to day events from here in the UK including incoming rent & reports, the occasional repair, which I can confirm has always been completed in a speedy and cost effective manner reducing any possibility of our tenant being unhappy or inconvenienced. I would be happy to provide further information if this would be helpful. user69060797
I worked with Elizabeth in my search for a home in Mount Dora. It took me awhile to find it, but Elizabeth was patient and knew I would find the right property. Elizabeth is extremely professional as well as a warm, real person. mckwest


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